Refunds and Returns
Refunds & Returns Policy
1. Do You Accept Returns or Refunds?
No. At CAMAT Nail System all sales are final.
We do not accept returns, refunds, order cancellations, or exchanges.
If you have any questions about a product before purchasing, feel free to contact us at:
📧 info@camatnailsystems.com
Damages and Order Issues
Please inspect your order upon delivery.
Contact us immediately if:
- The item is defective
- Your product arrived damaged
- You received the wrong item by mistake
We will evaluate the issue and assist you accordingly.
Please note: We are not responsible for lost or damaged packages caused by the carrier.
Non-Returnable Items
We do not accept returns on:
- Perishable goods (like food, flowers or plants)
- Custom or personalized products
- Personal care items (including beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items or gift cards
If you are unsure about your item, feel free to ask us before purchasing.
Exchanges
We do not offer exchanges.
If you need a different item, you must place a new order once your claim has been resolved (if applicable).
Refunds for Damaged Items or Order Errors
In cases where CAMAT Nail System determines that a refund is warranted due to:
- A product defect
- An internal packing error
Then:
- We will notify you once the claim is reviewed and approved.
- A refund will be issued to your original method of payment within 10 business days.
- Your bank or credit card company may require additional time to process the refund.